Consumer Drug Take-Back Program
In an effort to Combat Opioid Epidemic, LifeBridge Outpatient Pharmacies (LBH) now provides DEA-compliant prescription drug take-back receptacles to allow patients and visitors to securely and safely dispose of surplus/outdated/expired medications. Both Retail Outpatient Pharmacies located at Sinai Hospital and Northwest Hospital Center are registered with the DEA to be a National prescription drug take-back location.
Acceptable Products:
- Unused or expired over-the-counter medication
- Pet medications
- Unused or expired prescription medication (including Schedule II – V controlled substance)
- Hazardous medications
Products NOT accepted for disposal:
- Schedule 1 controlled substances
- Thermometers
- Aerosol Cans
- Inhalers
- Needles
- Lotions/Liquids
- Hydrogen Peroxide
Location of Receptacles:
The receptacle is green in color and is located inside the pharmacy waiting area. Pharmacy staff will not accept drugs directly from the patients. Patients will be asked to place their expired and surplus medications directly into the bin.
Specialty Pharmacy Services
Specialty medications are prescription medications that are used to treat complex, chronic conditions like cancer, rheumatoid arthritis and multiple sclerosis, and often relate to specialties such as gastroenterology, neurology and pediatrics. Specialty medications often require special handling, administration and monitoring. It’s also likely that you will need special approval from your insurance to receive these medications. To simplify the process, LifeBridge Health employees who participate in the health care plan are required to use our Outpatient Pharmacies for their specialty medications.
Specialty Medications are therapies that have the following:
- Require weight-based dosing (e.g. pediatrics, oncology medications) or compounding
- Have significant side effect or risk profiles
- Challenges to manufacture or require special handling
- Involve complex insurance reimbursement
- Require disease management services or patient monitoring
We offer services that include:
- Coordination of benefit coverage
- Medication counseling on adverse effects and monitoring
- Refill reminder calls
- Labs and appointment follow-ups
- Arrange for medication delivery
- Medication history review
- Convenient access to specialty pharmacists
$4 and $10 Generic Pricing Program
The Outpatient Pharmacies at Sinai Hospital and Northwest Hospital offer a $4 and $10 generic Pricing Program. See the information below:
Convenience is key
Outpatient Pharmacy Generic Price List provides the above listed medications at the prices indicated based on usual quantities for a 30 day supply. The dose required for your medications may differ from above. Your price will be calculated using the prices above and will be prorated. Not all medications are available at this reduced pricing.
Program pricing may be limited to select manufacturers of a covered drug and is available as long as supplies from such manufacturers are in stock at the dispensing pharmacy.
These Program Details are subject to change without advance notice. Changes to these Program Details may be made only in writing.
For a complete list of $4 and $10 generic medication click here.
ScriptCenter Kiosk
LifeBridge Health’s Outpatient Pharmacies at Sinai and Northwest offer safe, easy and convenient prescription pickup! You don’t need to wait in line at the pharmacy any more to pick up your prescriptions. The ScriptCenter self-service kiosk at Sinai and Northwest Hospitals allow you to pick up your prescriptions 24/7.
Enroll Now
1. ENROLL – speak to a pharmacy team member
2. ORDER – order your prescriptions
3. RECEIVE – get a claim check via text or email
4. PICK-UP – use claim check and patient’s birth date and pay at kiosk (credit card/FSA only)
ScriptCenter - Frequently Asked Questions
How do I sign up?
If you would like to pick up your prescriptions at ScriptCenter, notify the Outpatient Pharmacy at Sinai or Northwest Hospitals during drop-off or call. You must provide a valid mobile number or email address.
Do I need to sign up each member of my family separately?
Yes, each member will need to be registered individually, but you can use one mobile number or email address for the entire family.
How do I submit an order?
You can order your prescriptions online, via telephone or in person when you drop them off.
How will I know when my prescriptions are ready?
You will receive a claim check via text or email when your prescriptions are ready for pickup. Use this claim check along with the patient’s date of birth to pick up and pay for prescriptions with a credit card, debit card or FSA card.
When will my prescriptions be ready for pick up at Scriptcenter?
Prescriptions dropped off before 11 a.m. will be ready at 3 p.m. Prescriptions dropped off after 11 a.m. will be ready at 7 p.m. Prescriptions dropped off at 5 p.m. will be ready by 3 p.m. the next day.
Can I pick up my prescriptions while Scriptcenter is being loaded?
No. Scriptcenter is unavailable during loading between 2:30-3 p.m. and 6:30-7 p.m. daily.
How do I pay for my prescriptions?
Scriptcenter accepts major credit cards, FSA cards and Quickcharge.
What if I forget my claim check?
A pharmacy staff member can reissue one for you.
What over-the-counter products can I order from Scriptcenter?
Scriptcenter can provide basic healthcare items such as feminine hygiene products, cough drops, and pain, gastrointestinal, and allergy medicine.
Can I pick up refrigerated, oversized or reconstituted products at Scriptcenter?
While you cannot pick up these items at Scriptcenter, you can pay for them ahead of time and present your claim check at the pharmacy to receive your medication.
What if I pay for my products but forget to retrieve them?
Ask pharmacy staff to reissue your claim check. You will not have to pay again for the products.
How long will my prescriptions be available at Scriptcenter?
Prescriptions will be removed after 14 days. Please call the pharmacy to reorder your prescription after 14 days.
If I am signed up for Scriptcenter, can I still pick up select prescriptions at the register?
All your prescriptions will be delivered via Scriptcenter, but if you would like to wait for a prescription, please tell a pharmacy staff member when you drop it off.
What if I need to speak with a pharmacist?
Scriptcenter will provide the pharmacy’s telephone number at the end of your transaction. Please call the pharmacy or see a pharmacy staff member at the register.
Can someone else pick up my prescriptions?
Yes. Please provide the claim check and patient’s birthday to the person picking up your prescriptions.
What if I am concerned about my copay?
Ask to speak with a pharmacy staff member before completing your transaction.
Mail Order Program
LifeBridge Health’s Outpatient Pharmacies at Sinai and Northwest offer free mail-order service - a fast and convenient way to get your medications delivered to you.
How it works: Order up to a 3-month supply of your maintenance medications or medications you take regularly. The Outpatient Pharmacy will fill your order and send it to the address you provide. Your medication will arrive within five days.
To sign-up: fill out the form for your preferred location and mail or fax it to our team. Once you have signed up, you can refill your prescriptions as normal.
Mail Order - Frequently Asked Questions
Why should I choose the Outpatient Pharmacy’s mail-order service for my prescriptions?
Our mail-order service is a free, fast, and convenient way to get your medications. Our prices are competitive and medications usually are delivered within five business days. In addition, the outpatient pharmacy staff is familiar with LifeBridge Health doctors and can consult your physician about questions regarding your prescriptions.
What if I need to get my medication immediately? Can I still pick it up in person?
Patients enrolled in the mail-order program can still pick up their medication at the outpatient pharmacy if they so choose. Call the pharmacy check the status of your prescription and to let our staff know that you want to pick up your medication.
How do I pay for medications that are mailed?
When you fill out your enrollment form, you will need to provide a credit card or flexible spending card (FSA) to cover any co-pays. If you need to update your payment information, please contact our pharmacy team at the location you enrolled.
Does it matter how far away I live?
No. We will mail to any street address you provide. NOTE: We do not deliver to P.O. Boxes or lockboxes
Prescription Release Records
You have the right to obtain a copy of your prescription records and to request that your records be provided to an alternate individual. In order to protect your privacy, we must have your written permission before releasing the records
To request a copy of your prescription records: use this form.
Complete the form and include your contact information.
- Please check other indicate “prescription records”
- List time frames for the prescription records that you are requesting
- Please note that the above information must be completed to fulfill a request
- Sign and date the form
Please return the completed form via mail, fax, or in person to the Outpatient pharmacy. Please allow one week for processing.
For questions or concerns about the request please contact the Pharmacy at Sinai at 410-601-7100 or Pharmacy at Northwest at 410-657-5086.
Mail or fax the form to:
The LifeBridge Pharmacy at Sinai Hospital
Attn: Retail Pharmacy
2401 West Belvedere Ave
Baltimore, MD 21215
Fax: 410-601-7131
OR
The LifeBridge Pharmacy at Northwest Hospital
Attn: Retail Pharmacy
5401 Old Court Road
Randallstown, MD 21133
Fax: 410-701-4422