Visitation
Effective Sept. 1, 2025
The following guidelines are in effect at Levindale as of Monday, Sept. 1, 2025. In the meantime, if you have questions about the policies or guidelines, please reach out to your or your loved one’s care team directly.
- Open visitation 24/7 will be offered to admitted patients. Specific unit exclusions may apply based on patient acuity and needs.
- All visitors are required to check in with Reception at the front entrance. From 10:30 p.m. to 6 a.m., visitors will check in with Security at the front entrance.
- One adult visitor may stay with a patient overnight.
- Patients in single rooms can have a maximum of four visitors at a time, during the day.
- Patients in double rooms can have a maximum of two visitors at a time, during the day.
- Pediatric visitors (0-15 years old) must be accompanied by an adult and cannot be left unattended. The hospitalized patient or long-term care resident may not be the supervising adult of the child visitor.
- Visitors are not permitted to bring dangerous or illicit property into the facility. All visitors are subject to screening by clinical staff and/or security personnel and will be asked to leave if disruptive to clinical care and a healing environment.
FAQs
Are there any health or screening requirements for visitors?
Yes. It is recommended that all visitors be free of symptoms of illness (such as fever, cough or gastrointestinal symptoms). Masking may be required in certain circumstances or units.
Are there any situations where visitation may be limited?
Visitation may be temporarily limited for reasons such as patient/resident privacy, infection control, medical procedures or at the patient’s request. The care team will communicate any changes as needed.
Can patients choose who visits them?
Yes. Patients/residents have the right to designate their visitors and may withdraw or deny consent for visitation at any time, regardless of relationship status or background.
What if I cannot visit in person?
We offer, when available and to the best extent possible, virtual visitation options, such as video calls, to help families and loved ones stay connected when in-person visits are not possible.
Will there be quiet hours or times when visitation is discouraged?
To support patient/resident rest and recovery, quiet hours may be observed. The care team will share details about any recommended quiet times.
Are dialysis patients allowed visitation?
The dialysis patient may not receive visitors during the dialysis process.