Important Information

The LifeBridge Health Compliance Program

If you see something, say something!


No matter what your role is at LifeBridge Health, you should take great pride in the uncompromising commitment we have to provide the highest quality health care experience for people in all stages of life. This involves a personal commitment to do the right thing at all times, and in all situations, regardless of whether someone is watching. At LifeBridge Health, EVERYONE is responsible for compliance and for speaking up when something isn't right.

The LifeBridge Health Compliance Program is designed to educate and assist all employees on the prevention, detection, and steps to report violations of the LifeBridge Health Code of Conduct and Federal, State or local laws.

The LifeBridge Health Code of Conduct serves as a guide to ethical conduct for all representatives of LifeBridge Health, including employees, members of the boards of directors, officers of the corporations, members of the medical staffs, volunteers, and the vendors we do business with.

Our Team

Contact information for Compliance personnel.

 

Laura

Callahan

Chief Compliance Officer

410-601-4832
Lcallaha@lifebridgehealth.org

 

Monica

Hendrix

Director, Institutional Compliance

410-871-7609
Mhendrix@lifebridgehealth.org

 

Margaret

Henry

Director, Provider Compliance

667-239-1922
Mahenry@lifebridgehealth.org

 

Darlene

Skinner

Privacy Officer

Call the Privacy Hotline at
410-601-1554

 

Lauren

Polk

Senior Institutional Compliance Auditor

410-871-6571
Lpolk@lifebridgehealth.org

 

Sonja

Goss

Manager, Provider Compliance

667-239-1925
Sgoss@lifebridgehealth.org

 

Ebony

Jones

Senior Provider Compliance Auditor

667-239-1932
Etjones@lifebridgehealth.org

 

Decodia

Williams

Administrative Coordinator

667-239-1945
Dwilliams2@lifebridgehealth.org

 

Trina

Ramsey

Provider Compliance Auditor

667-239-1987
Tramsey@lifebridgehealth.org

 

Sherrell L.

Williams

Provider Compliance Auditor

667-239-1995
Shewilli@lifebridgehealth.org

 

Melissa

Ashe

Provider Compliance Auditor

667-239-2011
Mashe@lifebridgehealth.org

 

Latonia

Seegars

Institutional Compliance Auditor

410-871-6390
lseegars@lifebridgehealth.org

 

Todd

Capwell

Institutional Compliance Auditor

410-871-6701
Tcapwell@lifebridgehealth.org

Reporting Compliance Concerns

If You See Something, Say Something!

What Do I Report?

You have a duty to report compliance concerns.

The Compliance Department promptly investigates all concerns, and every attempt will be made to protect your confidentiality.
Protection is offered to those who report “in good faith”. Retaliation is prohibited

Click here for examples of things to report

Compliance

Identify

Have you identified a situation that you believe is a violation of a law, regulation, policy, procedure or the Code of Conduct?

Compliance

Instinct

Do you have a suspicion that something that you have been asked to do or something that you have witnessed just doesn’t seem right?

Compliance

Inform

Don’t look the other way!
Report it.
 

Who Do I Tell?

Compliance

Talk to your manager or supervisor

Compliance

Call the anonymous Compliance Hotline:
1-844-732-6233

Compliance

File a confidential report online

Compliance

Call the Privacy Hotline at
410-601-1554


The LifeBridge Health Compliance Hotline

The Compliance Hotline is a confidential way for employees or other interested parties to report or seek guidance on possible compliance issues and is operated by an independent, 3rd-party. The Compliance Hotline is open 24 hours a day, 365 days a year.

What to expect when you call the Compliance Hotline:

  • While you may call anonymously, your confidentiality will be protected to the fullest extent possible if you do provide your name.

  • You will be asked a series of standard questions by the hotline representative. All compliance-related concerns will be investigated, so please include as many specifics as possible.

  • The Compliance Hotline representative sends a report to the LifeBridge Health Compliance Department, who reviews the report and determines if it should be investigated by the Corporate Compliance Program, or by a different, more appropriate department. For example, if the concern was not compliance-related, rather Human Resources (HR) related, the concern may be forwarded to HR for investigation.

Questions?

For general compliance questions please email our Compliance Department at LBHCompliance@lifebridgehealth.org. To anonymously report potential compliance-related concerns, call the Compliance Hotline at 1-844-732-6233 or file a confidential report online.