Language Services
Interpreters
We will make every effort to provide communication assistance to people who are hearing impaired or do not speak English as their primary language. All LifeBridge Health hospitals provide free interpreter services to patients and families who are Limited English Proficient (LEP). If you need interpreters or communication assistance, please tell the nursing staff as soon as possible.
Pharmacy
Patients are not allowed to take their own medicines while in the hospital unless instructed otherwise. Personal medicines brought to the hospital will be reviewed and stored by the pharmacy, then taken home by a family member. Be sure to tell your nurse and provider about all prescription and non-prescription medicines you take. This includes herbal products and dietary supplements. If you have allergies to any medicines or foods, tell your provider and nurses.
The hospital offers in-room delivery of your prescriptions by Anchor Pharmacy & Medical Supplies. All new prescriptions can be filled by the pharmacy and sent directly to your room, if desired. The pharmacy also has other drugstore items, including durable medical equipment.
Meals and Nutrition
Unless your provider specifies otherwise, you will be offered a daily menu to select your meals. A host will visit your room to go over your menu and deliver your meals. If you have any questions or problems with your menu or diet, ask your nurse to contact a dietitian.
Meal delivery begins at the following times (times are approximate):
Breakfast: 8 a.m. Lunch: 11:30 a.m. Dinner: 5 p.m.
Visitors are welcome to eat in the hospital’s cafeteria located in the main lobby.
Internet
We offer free Wi-Fi for our patients and visitors. You can stay in touch or get work done when you are visiting our hospital with our high-speed internet access. To connect to the internet, you will need a wireless device that supports Wi-Fi. No login or password is necessary
Telephone
Most patient rooms have a phone. To make an outside local call, dial 9 + the 10-digit number. You must pay for long-distance calls. To charge a call to your home phone or to make a collect call, dial 9 + 0 + 10-digit number. An operator will come on the line to assist you. To make a call with a calling card, dial 9 to reach an outside line, then follow the instructions on your telephone card.
Family members and friends may reach you by calling the hospital’s main switchboard at 443-952-6743 and asking for you.
Television
Each inpatient room has a television with access to several channels as well as movies through the GetWell platform.
Security Service
Security personnel are available throughout the hospital and the campus. To reach a security team member, call 410-871-7033 or extension 87033.
Personal Items
Please leave money, jewelry or other valuables at home. The hospital is not responsible for any of your personal items (such as cell phones, computers, clothing, eyeglasses or dentures) that are lost or misplaced. If you can’t send valuables home, please tell your nurse so they can be placed in a safe during your stay. If you have misplaced any items, contact Lost and Found at 410-871-6555 or extension 86555.