Non-Discrimination Policy


LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.

U.S. Department of Health and Human Services

200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

Phone:
800-368-1019
          or
800-537-7697 (TTD)

Complaint Forms

LifeBridge Health

 

    Provides free aids and services to people with disabilities to communicate effectively with us, such as:


  • Qualified sign language interpreters


  • Written information in other formats (large print, audio, accessible electronic formats, other formats)


  • Provides free language services to people whose primary language is not English, such as:


  • Qualified interpreters


  • Information written in other languages


  • If you need these services, contact Coordinator of Patient Resources.

If you believe that LifeBridge Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Coordinator of Patient Resources
2401 W. Belvedere Ave
Baltimore, MD 21215, 1-888-521-0687, TTY 1.800.735.2258
Fax: 1-347-821-3124
PatientFamilyServices@LifeBridgeHealth.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Coordinator of Patient Resources is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

Phone:
800-368-1019
          or
800-537-7697 (TTD)