The employees at Courtland Gardens Nursing & Rehabilitation Center, formerly Jewish Convalescent & Nursing Home, take pride in the fact that we are constantly trying to give the best care possible to enhance the lives of our residents and patients.
However, if you or your family members have any questions or concerns about the safety or quality of your care at Courtland Gardens, we urge you to speak up.
Please don't hesitate to talk with the management team on your unit. If necessary, contact the Courtland Gardens administrator at 410-521-3600.
If you still feel as though your concerns were not resolved to your satisfaction at Courtland Gardens, you have the right to contact any of the following:
Ombudsman for Baltimore City at 410-396-3144
Maryland State Department of Health and Mental Hygiene at 410-902-8110
The Joint Commission, Office of Quality Monitoring at 1-800-994-6610.
As always, thank you for allowing us to take care of you and your loved ones.